/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after{--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}::backdrop{--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){-webkit-appearance:button;appearance:button}::file-selector-button{-webkit-appearance:button;appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.relative{position:relative}.start{inset-inline-start:var(--spacing)}.table{display:table}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}}:root{--ink:#292929;--muted:#737373;--line:#dedbd5;--nav:#151412;--blue:#f39a00;--bg:#f3f1ec;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}:root[data-theme=dark]{--ink:#f3f1ec;--muted:#b8b3aa;--line:#3e3a34;--nav:#0d0c0b;--blue:#f3a215;--bg:#121110;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*{box-sizing:border-box}html,body{background:var(--bg);min-height:100%;color:var(--ink);font-family:var(--font-poppins),Poppins,Arial,sans-serif;margin:0}body{transition:background-color .18s,color .18s}h1,h2,h3,.brand strong,.login-brand strong{font-family:var(--font-michroma),Michroma,Arial,sans-serif;font-weight:400}button,input,select,textarea{font:inherit}button,select{cursor:pointer}:is(button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible){outline-offset:2px;outline:3px solid #f39a0047}.app-shell{grid-template-rows:68px 1fr;grid-template-columns:218px minmax(0,1fr);min-height:100vh;display:grid}.topbar{z-index:10;border-bottom:1px solid var(--line);background:#fff;grid-column:1/-1;grid-template-columns:218px minmax(280px,560px) 1fr;align-items:center;height:68px;display:grid;position:sticky;top:0}.brand{background:var(--nav);color:#fff;align-items:center;gap:11px;height:68px;padding:0 20px;display:flex}.brand-logo-mark{object-fit:contain;flex:none;width:38px;height:38px}.brand div{flex-direction:column;line-height:1.1;display:flex}.brand strong{color:#d5d5d5;font-size:11px}.brand span{color:#f3a215;letter-spacing:.06em;margin-top:5px;font-size:9px}.global-search{border:1px solid var(--line);color:#8a8174;background:#faf9f6;border-radius:8px;align-items:center;height:38px;margin-left:28px;padding:0 10px;display:flex}.global-search:focus-within{background:#fff;border-color:#f3b34b;box-shadow:0 0 0 3px #f39a001c}.global-search input{min-width:0;color:var(--ink);background:0 0;border:0;outline:0;flex:1;padding:0 10px;font-size:13px}.search-shortcut{color:#746d62;background:#fff;border:1px solid #d8d3ca;border-radius:4px;padding:3px 6px;font-size:10px}.search-shortcut:hover{color:#a65e00;border-color:#f0b95e}.top-actions{justify-self:end;align-items:center;gap:20px;padding-right:24px;display:flex}.icon-button{color:#6b6256;background:0 0;border:0;font-size:20px;position:relative}.icon-button span{color:#fff;background:#d56c42;border:2px solid #fff;border-radius:10px;padding:1px 4px;font-size:9px;position:absolute;top:-7px;right:-5px}.profile{border-left:1px solid var(--line);grid-template-columns:auto auto auto;align-items:center;gap:9px;padding-left:18px;display:grid}.profile div{flex-direction:column;min-width:110px;display:flex}.profile strong{font-size:12px}.profile small{color:var(--muted);margin-top:2px;font-size:10px}.profile b{color:#929088;font-size:11px}.avatar{border-radius:50%;flex:none;place-items:center;width:32px;height:32px;font-size:10px;font-weight:700;display:inline-grid}.avatar.blue{color:#8b5200;background:#fff0d4}.avatar.mini{width:25px;height:25px;margin-right:7px}.avatar.empty{color:#9d968c;background:#efede8}.sidebar{background:var(--nav);color:#c8ced8;flex-direction:column;grid-area:2/1;justify-content:space-between;height:calc(100vh - 68px);padding:22px 12px 16px;display:flex;position:sticky;top:68px}.sidebar nav{flex-direction:column;gap:3px;display:flex}.nav-label{letter-spacing:.13em;color:#707b90;margin:17px 12px 8px;font-size:9px;font-weight:700}.nav-label:first-child{margin-top:0}.nav-item{color:#b8c0ce;text-align:left;background:0 0;border:0;border-radius:6px;align-items:center;gap:11px;height:38px;padding:0 12px;font-size:12px;display:flex}.nav-item>span{text-align:center;color:#808ca1;width:16px;font-size:15px}.nav-item b{color:#b9c2d0;background:#343e52;border-radius:10px;margin-left:auto;padding:3px 7px;font-size:9px}.nav-item.active{color:#fff;background:#34415a;font-weight:600}.nav-item.active>span{color:#7ca4ff}.nav-item:hover{color:#fff;background:#2a3448}.mail-health{background:#293348;border:1px solid #364157;border-radius:8px;padding:13px 14px}.mail-health div{align-items:center;gap:8px;display:flex}.mail-health strong{color:#fff;font-size:10px}.mail-health p{color:#b9c2d0;margin:7px 0 4px;font-size:10px}.mail-health small{color:#8f9bb0;font-size:9px}.mail-health a{color:#8fb0ff;margin-top:5px;font-size:9px;font-weight:700;text-decoration:none;display:inline-block}.mail-health.disconnected .pulse{background:#e5a444;box-shadow:0 0 0 4px #e5a4441f}.pulse{background:#55c997;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 4px #55c9971f}.workspace{grid-column:2;min-width:0;padding:30px 32px 36px}.page-heading{justify-content:space-between;align-items:flex-end;margin-bottom:23px;display:flex}.eyebrow{letter-spacing:.11em;color:#8b94a3;margin:0 0 8px;font-size:9px;font-weight:700}.page-heading h1{letter-spacing:-.03em;margin:0 0 6px;font-size:26px}.page-heading>div>p:last-child{color:var(--muted);margin:0;font-size:12px}.primary-button{background:var(--blue);color:#fff;border:0;border-radius:7px;height:38px;padding:0 16px;font-size:12px;font-weight:700;box-shadow:0 4px 12px #3a6ee833}.primary-button:hover{background:#2e61da}.metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-bottom:16px;display:grid}.metrics article{border:1px solid var(--line);background:#fff;border-radius:9px;justify-content:space-between;align-items:flex-start;min-height:112px;padding:17px 16px;display:flex}.metrics p{color:#687284;margin:0 0 9px;font-size:10px;font-weight:600}.metrics strong{margin-bottom:9px;font-size:27px;line-height:1;display:block}.metrics em{font-size:13px;font-style:normal}.metrics small{color:#8a93a2;font-size:9px}.metrics small.danger{color:#d9565e}.metrics small.positive{color:#2aa575}.metric-icon{border-radius:8px;place-items:center;width:34px;height:34px;font-size:16px;display:grid}.metric-icon.coral{color:#dc5c64;background:#fff0f0}.metric-icon.azure{color:#376fdd;background:#ecf2ff}.metric-icon.violet{color:#7759cb;background:#f1edff}.metric-icon.mint{color:#248d6e;background:#e8f8f2}.content-grid{grid-template-columns:minmax(0,1fr) 310px;align-items:start;gap:14px;display:grid}.ticket-panel,.detail-panel{border:1px solid var(--line);background:#fff;border-radius:9px;overflow:hidden;box-shadow:0 1px 2px #1a243305}.panel-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;height:63px;padding:0 16px;display:flex}.panel-head h2{margin:0 8px 0 0;font-size:14px;display:inline}.panel-head>div>span{color:#8b94a3;font-size:9px}.filters{gap:7px;display:flex}.filters select,.detail-section select{color:#5f6979;background:#fff;border:1px solid #dde1e8;border-radius:6px;height:31px;padding:0 27px 0 9px;font-size:10px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;min-width:800px}th{color:#929aa8;text-transform:uppercase;letter-spacing:.07em;text-align:left;border-bottom:1px solid var(--line);background:#f8f9fb;height:35px;padding:0 10px;font-size:8px}th:first-child,td:first-child{padding-left:16px}td{vertical-align:middle;border-bottom:1px solid #edf0f4;height:68px;padding:9px 10px;font-size:10px}tr{cursor:pointer;transition:background .15s}tbody tr:hover,tbody tr.selected-row{background:#f7f9ff}td strong{text-overflow:ellipsis;white-space:nowrap;max-width:220px;font-size:10px;display:block;overflow:hidden}td span{color:#8a93a2;margin-top:5px;font-size:8px;display:block}.priority{border-radius:12px;width:max-content;padding:4px 8px;font-weight:700;margin:0!important;font-size:8px!important;display:inline-flex!important}.priority.critica{color:#d84e57;background:#ffeded}.priority.alta{color:#d06d2f;background:#fff1e7}.priority.media{color:#416dc6;background:#edf3ff}.priority.bassa{color:#318265;background:#edf7f1}.status{align-items:center;gap:5px;width:max-content;font-weight:600;margin:0!important;font-size:8px!important;display:inline-flex!important}.status:before{content:"";background:#8f98a8;border-radius:50%;width:6px;height:6px}.status-nuovo:before{background:#ea676a}.status-in-lavorazione:before{background:#4a78de}.status-in-attesa:before{background:#dda443}.status-risolto:before{background:#4caf82}.tech-name{color:#4c5666!important;margin:0!important;display:inline!important}.sla-ok{color:#36a579!important}.panel-foot{background:#fbfcfd;justify-content:space-between;align-items:center;height:43px;padding:0 16px;display:flex}.panel-foot span{color:#7f8897;font-size:9px}.panel-foot button,.link-button{color:#416fcf;background:0 0;border:0;font-size:9px;font-weight:700}.empty-state{text-align:center;color:#657082;place-content:center;gap:6px;height:180px;display:grid}.empty-state strong{font-size:13px}.empty-state span{font-size:10px}.detail-panel{padding:16px;position:sticky;top:84px}.detail-head{justify-content:space-between;align-items:center;display:flex}.detail-head>div{align-items:center;gap:7px;display:flex}.detail-head>div>span:first-child{color:#7c8695;font-size:9px;font-weight:700}.detail-head button{color:#8a93a2;background:0 0;border:0;font-size:20px}.detail-panel h2{margin:14px 0;font-size:16px;line-height:1.3}.sender-card{background:#f7f8fa;border-radius:7px;align-items:center;gap:10px;padding:11px;display:flex}.client-logo{color:#405c95;background:#e7ecf8;border-radius:7px;place-items:center;width:33px;height:33px;font-size:9px;font-weight:800;display:grid}.sender-card div{flex-direction:column;display:flex}.sender-card strong{font-size:10px}.sender-card span{color:#7b8594;margin-top:3px;font-size:9px}.message-preview{color:#687284;-webkit-line-clamp:3;-webkit-box-orient:vertical;margin:14px 0 5px;font-size:10px;line-height:1.6;display:-webkit-box;overflow:hidden}.link-button{margin-bottom:15px;padding:0}.detail-section{border-top:1px solid var(--line);border-bottom:1px solid var(--line);gap:10px;padding:13px 0;display:grid}.detail-section label{letter-spacing:.07em;color:#8992a1;grid-template-columns:90px 1fr;align-items:center;font-size:8px;font-weight:700;display:grid}.detail-section select{width:100%}.rule-note{color:#3c68be;background:#f0f5ff;border:1px solid #dce8ff;border-radius:7px;gap:9px;margin-top:13px;padding:10px;display:flex}.rule-note>span{font-size:15px}.rule-note p{color:#6a7893;margin:0;font-size:8px;line-height:1.5}.rule-note strong{color:#3c5c97;font-size:9px;display:block}.detail-actions{grid-template-columns:1fr 78px;gap:7px;margin-top:14px;display:grid}.detail-actions button{color:#536071;background:#fff;border:1px solid #dce1e9;border-radius:6px;height:34px;font-size:9px;font-weight:700}.detail-actions button:first-child{color:#24835f;background:#edf8f3;border-color:#d7eee3}.modal-backdrop{z-index:50;background:#141c296e;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal-dismiss{background:0 0;border:0;width:100%;height:100%;position:absolute;inset:0}.composer{z-index:1;background:#fff;border-radius:12px;gap:15px;width:min(520px,100%);padding:22px;display:grid;position:relative;box-shadow:0 24px 70px #00000038}.composer>div:first-child{justify-content:space-between;align-items:center;display:flex}.composer h2{margin:0;font-size:19px}.composer>div:first-child>button{color:#858d9a;background:0 0;border:0;font-size:24px}.composer label{color:#657082;gap:6px;font-size:10px;font-weight:700;display:grid}.composer label small{color:#8992a1;font-size:8px;font-weight:400}.composer input,.composer select,.composer textarea{width:100%;color:var(--ink);background:#fff;border:1px solid #dce1e8;border-radius:7px;padding:10px;font-size:12px}.composer textarea{resize:vertical}.composer .primary-button{justify-self:end}.reply-composer{width:min(620px,100%)}.reply-composer>div>div{display:block}.reply-composer>div p{color:#7c8798;letter-spacing:.08em;margin:0 0 6px;font-size:8px;font-weight:800}.reply-composer>small{color:#7b8594;font-size:9px;line-height:1.5}.panel-foot button:disabled{opacity:.55;cursor:wait}.recipient-entry{display:block;position:relative}.recipient-suggestions{z-index:4;background:#fff;border:1px solid #d7deea;border-radius:7px;padding:5px;display:grid;position:absolute;top:calc(100% + 4px);left:0;right:0;box-shadow:0 10px 24px #24324b24}.recipient-suggestions button{color:var(--ink);text-align:left;cursor:pointer;background:0 0;border:0;border-radius:5px;padding:8px 9px;font-size:10px}.recipient-suggestions button:hover{color:var(--blue);background:#eef4ff}:root[data-theme=dark] .recipient-suggestions{background:#121a25;border-color:#3a4658}:root[data-theme=dark] .recipient-suggestions button:hover{background:#202c3d}.reply-error{color:#a8323b;background:#fff1f2;border:1px solid #f1c9cd;border-radius:7px;margin:0;padding:9px 11px;font-size:9px;line-height:1.45}:root[data-theme=dark] .reply-error{color:#ff9ca5;background:#2a1a20;border-color:#6e3941}@media (max-width:1120px){.metrics{grid-template-columns:repeat(2,1fr)}.content-grid{grid-template-columns:1fr}.detail-panel{position:static}.topbar{grid-template-columns:218px minmax(240px,1fr) auto}.profile div,.profile b{display:none}}@media (max-width:760px){.app-shell{grid-template-rows:60px auto;grid-template-columns:1fr}.topbar{grid-template-columns:1fr auto;height:60px}.brand{height:60px;color:var(--ink);background:#fff}.brand-mark{background:var(--nav)}.global-search{display:none}.top-actions{padding-right:12px}.sidebar{display:none}.workspace{grid-column:1;padding:20px 14px}.page-heading{align-items:flex-start}.page-heading h1{font-size:22px}.page-heading>div>p:last-child{max-width:220px;line-height:1.4}.metrics{grid-template-columns:1fr 1fr;gap:8px}.metrics article{min-height:100px;padding:13px}.metrics strong{font-size:23px}.content-grid{display:block}.detail-panel{margin-top:12px}.panel-head{align-items:flex-start;gap:10px;height:auto;padding:12px}.filters{flex-direction:column}.top-actions .icon-button{display:none}}@media (max-width:430px){.metrics{grid-template-columns:1fr}.page-heading .primary-button{width:38px;padding:0;font-size:0}.page-heading .primary-button span{font-size:18px}.composer{padding:18px}}.content-grid.archive-grid{grid-template-columns:1fr}.empty-archive-button{color:#b33b43;background:#fff4f4;border:1px solid #e6b8b8;border-radius:7px;height:38px;padding:0 16px;font-size:11px;font-weight:700}.empty-archive-button:hover{background:#ffe9e9}.archive-note{background:#f5f8fc;border:1px solid #dce5f2;border-radius:7px;gap:4px;margin-top:14px;padding:12px;display:grid}.archive-note strong{color:#40536f;font-size:10px}.archive-note span{color:#768399;font-size:9px;line-height:1.5}:root[data-theme=dark] .topbar,:root[data-theme=dark] .metrics article,:root[data-theme=dark] .ticket-panel,:root[data-theme=dark] .detail-panel,:root[data-theme=dark] .composer,:root[data-theme=dark] .login-card{background:#18212e}:root[data-theme=dark] .global-search,:root[data-theme=dark] .sender-card,:root[data-theme=dark] th,:root[data-theme=dark] .panel-foot,:root[data-theme=dark] .logout-button{background:#121a25}:root[data-theme=dark] tbody tr:hover,:root[data-theme=dark] tbody tr.selected-row{background:#202c3d}:root[data-theme=dark] td{border-bottom-color:#293445}:root[data-theme=dark] input,:root[data-theme=dark] select,:root[data-theme=dark] textarea{color:var(--ink)!important;background:#111923!important;border-color:#3a4658!important}:root[data-theme=dark] .composer label,:root[data-theme=dark] .detail-section label{color:#b6c0cf}:root[data-theme=dark] .message-preview,:root[data-theme=dark] .conversation-message p{color:#c0c8d5}:root[data-theme=dark] .conversation-message{background:#121a25;border-color:#354154}:root[data-theme=dark] .conversation-message.outgoing{background:#1c2a40;border-color:#3e5780}:root[data-theme=dark] .detail-actions button{color:#c9d1dc;background:#151e2a;border-color:#3a4658}:root[data-theme=dark] .empty-state,:root[data-theme=dark] .panel-foot span{color:#a9b4c3}:root[data-theme=dark] .modal-backdrop{background:#05080db8}@media (max-width:760px){:root[data-theme=dark] .brand{color:var(--ink);background:#18212e}}:root[data-theme=dark] .archive-note{background:#121a25;border-color:#354154}:root[data-theme=dark] .archive-note strong{color:#d7deea}:root[data-theme=dark] .archive-note span{color:#a9b4c3}:root[data-theme=dark] .empty-archive-button{color:#ff9ca5;background:#2a1a20;border-color:#6e3941}@media (min-width:761px){.app-shell{grid-template-columns:300px minmax(0,1fr)}.topbar{grid-template-columns:300px minmax(280px,560px) 1fr}.brand{overflow:hidden}.brand>div{min-width:0}.brand strong{white-space:nowrap;font-size:11px}}@media (min-width:761px) and (max-width:1120px){.topbar{grid-template-columns:300px minmax(240px,1fr) auto}}.ticket-panel .table-wrap{overflow-x:hidden}.ticket-panel table{table-layout:fixed;min-width:0}.ticket-panel th,.ticket-panel td{min-width:0}.ticket-panel th:first-child{width:30%}.ticket-panel th:nth-child(2){width:22%}.ticket-panel th:nth-child(3){width:10%}.ticket-panel th:nth-child(4){width:12%}.ticket-panel th:nth-child(5){width:14%}.ticket-panel th:nth-child(6){width:12%}.ticket-panel td strong{max-width:100%}.ticket-panel td .tech-name{text-overflow:ellipsis;white-space:nowrap;vertical-align:middle;max-width:calc(100% - 34px);overflow:hidden}@media (max-width:1380px) and (min-width:1121px){.workspace{padding-left:20px;padding-right:20px}.content-grid{grid-template-columns:minmax(0,1fr) 280px;gap:10px}.ticket-panel th,.ticket-panel td{padding-left:7px;padding-right:7px}.ticket-panel th:first-child,.ticket-panel td:first-child{padding-left:12px}.ticket-panel .avatar.mini{display:none}.ticket-panel td .tech-name{max-width:100%}}@media (max-width:640px){.ticket-panel .table-wrap{overflow:visible}.ticket-panel table,.ticket-panel tbody{width:100%;display:block}.ticket-panel thead{display:none}.ticket-panel tbody tr{border-bottom:1px solid var(--line);grid-template-columns:minmax(0,1fr) auto;gap:11px 14px;padding:14px;display:grid}.ticket-panel tbody td{border:0;width:auto;min-width:0;height:auto;display:block;padding:0!important}.ticket-panel tbody td:first-child,.ticket-panel tbody td:nth-child(2){grid-column:1/-1}.ticket-panel tbody td:nth-child(3){grid-column:1}.ticket-panel tbody td:nth-child(4){grid-column:2;justify-self:end}.ticket-panel tbody td:nth-child(5){grid-column:1;align-items:center;display:flex}.ticket-panel tbody td:nth-child(6){text-align:right;grid-column:2}.ticket-panel tbody td:first-child strong{white-space:normal;font-size:12px;line-height:1.4}.ticket-panel tbody td:nth-child(2) strong{font-size:10px}.ticket-panel tbody td:nth-child(2) span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ticket-panel tbody td:nth-child(6) strong{white-space:nowrap}.ticket-panel .avatar.mini{display:inline-grid}.ticket-panel td .tech-name{max-width:calc(100% - 34px)}}.source-label-bar{border-bottom:1px solid var(--line);background:#fbfaf7;flex-wrap:wrap;gap:7px;padding:10px 14px;display:flex}.source-label-bar button{color:#5e584f;text-align:left;background:#fff;border:1px solid #ddd7cc;border-radius:8px;gap:3px;min-width:120px;max-width:230px;padding:8px 11px;display:grid}.source-label-bar button:hover{background:#fffbf3;border-color:#efb34c}.source-label-bar button.active{background:#fff2d8;border-color:#f3a215;box-shadow:inset 0 0 0 1px #f3a215}.source-label-bar strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.source-label-bar span{color:#8b8377;font-size:8px}:root[data-theme=dark] .source-label-bar{background:#121a25}:root[data-theme=dark] .source-label-bar button{color:#d8dee8;background:#18212e;border-color:#3a4658}:root[data-theme=dark] .source-label-bar button:hover{background:#211d16;border-color:#c68114}:root[data-theme=dark] .source-label-bar button.active{background:#2d2415;border-color:#f3a215;box-shadow:inset 0 0 0 1px #f3a215}:root[data-theme=dark] .source-label-bar span{color:#aab4c2}@media (max-width:640px){.source-label-bar{flex-wrap:nowrap;overflow-x:auto}.source-label-bar button{min-width:160px}}.panel-tools{align-items:center;gap:9px;display:flex}.view-switch{border:1px solid var(--line);background:#f7f5f1;border-radius:8px;padding:3px;display:flex}.view-switch button{color:#756f66;background:0 0;border:0;border-radius:5px;height:27px;padding:0 9px;font-size:10px;font-weight:600}.view-switch button.active{color:#9b5c00;background:#fff;box-shadow:0 1px 4px #2c24151a}.kanban-board{background:#f7f5f1;align-items:flex-start;gap:12px;min-height:460px;padding:14px;display:flex;overflow-x:auto}.kanban-column{background:#eeece7;border:1px solid #ddd8cf;border-radius:9px;flex:0 0 278px;min-width:0;overflow:hidden}.kanban-column>header{background:#fff;border-bottom:1px solid #dcd7ce;justify-content:space-between;align-items:center;min-height:48px;padding:0 12px;display:flex}.kanban-column>header div{align-items:center;gap:8px;min-width:0;display:flex}.kanban-column>header div>span{background:var(--column-color);width:9px;height:9px;box-shadow:0 0 0 4px var(--column-color);border-radius:50%}@supports (color:color-mix(in lab, red, red)){.kanban-column>header div>span{box-shadow:0 0 0 4px color-mix(in srgb,var(--column-color) 16%,transparent)}}.kanban-column>header strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.kanban-column>header b{color:#777064;background:#f0ede7;border-radius:13px;place-items:center;min-width:25px;height:25px;font-size:11px;display:grid}.kanban-card-list{gap:9px;min-height:110px;padding:9px;display:grid}.kanban-card{width:100%;color:var(--ink);text-align:left;cursor:grab;background:#fff;border:1px solid #d9d4cb;border-radius:8px;gap:9px;padding:12px;display:grid;box-shadow:0 1px 2px #2c24150a}.kanban-card:hover,.kanban-card.selected{border-color:#e5a432;box-shadow:0 0 0 2px #f3a21524}.kanban-card:active{cursor:grabbing}.kanban-card>div{justify-content:space-between;align-items:center;display:flex}.kanban-card>div small{color:#91897d;font-size:10px}.kanban-card>strong{font-size:13px;line-height:1.4}.kanban-card>p{text-overflow:ellipsis;white-space:nowrap;color:#70695f;margin:0;font-size:11px;overflow:hidden}.kanban-card footer{color:#7b746a;border-top:1px solid #eeeae3;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:6px;padding-top:8px;font-size:10px;display:grid}.kanban-card footer .avatar{margin:0}.kanban-card footer>span:nth-child(2){text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.kanban-card footer time{white-space:nowrap}.kanban-empty{color:#968e82;border:1px dashed #cbc4b8;border-radius:7px;place-items:center;min-height:78px;font-size:11px;display:grid}.workflow-composer{width:min(980px,100%)}.workflow-layout{grid-template-columns:minmax(280px,.8fr) minmax(360px,1.2fr);gap:18px;display:grid}.workflow-column-list{align-content:start;gap:7px;max-height:520px;display:grid;overflow:auto}.workflow-column-list article{background:#faf9f6;border:1px solid #ded9d0;border-radius:8px;grid-template-columns:minmax(0,1fr) auto;align-items:center;display:grid}.workflow-column-list article.selected{border-color:#e7a631;box-shadow:inset 0 0 0 1px #e7a631}.workflow-column-select{min-width:0;color:var(--ink);text-align:left;background:0 0;border:0;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:10px;padding:11px;display:grid}.workflow-column-select>span:first-child{border-radius:6px;width:11px;height:30px}.workflow-column-select>span:last-child{gap:4px;min-width:0;display:grid}.workflow-column-select strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.workflow-column-select small{color:var(--muted);font-size:10px}.workflow-column-list article>div{padding-right:8px;display:flex}.workflow-column-list article>div button{border:1px solid var(--line);color:#6e675d;background:#fff;width:29px;height:29px}.workflow-column-list article>div button:first-child{border-radius:6px 0 0 6px}.workflow-column-list article>div button:last-child{border-left:0;border-radius:0 6px 6px 0}.workflow-column-list article>div button:disabled{opacity:.35;cursor:not-allowed}.workflow-form{border-left:1px solid var(--line);align-content:start;gap:13px;padding-left:18px;display:grid}.workflow-form-heading,.workflow-form-actions{justify-content:space-between;align-items:center;display:flex}.workflow-form-heading strong{font-size:14px}.workflow-form-heading button{color:#a26000;background:0 0;border:0;font-size:11px;font-weight:700}.workflow-form label{color:#657082;gap:6px;font-size:11px;font-weight:700;display:grid}.workflow-form input,.workflow-form select{width:100%;min-height:40px;color:var(--ink);background:#fff;border:1px solid #dce1e8;border-radius:7px;padding:8px 10px;font-size:12px}.workflow-form input[type=color]{padding:4px}.workflow-form>div:not(.workflow-form-heading):not(.workflow-form-actions){grid-template-columns:130px 1fr;gap:10px;display:grid}.workflow-form small{font-size:9px;font-weight:400;line-height:1.45}.workflow-form-actions{margin-top:4px}.delete-column-button{color:#b23b43;background:#fff6f6;border:1px solid #e4b5b5;border-radius:7px;height:38px;padding:0 13px;font-size:11px;font-weight:700}:root[data-theme=dark] .view-switch,:root[data-theme=dark] .kanban-board{background:#111923}:root[data-theme=dark] .view-switch button.active,:root[data-theme=dark] .kanban-column>header,:root[data-theme=dark] .kanban-card,:root[data-theme=dark] .workflow-column-list article,:root[data-theme=dark] .workflow-column-list article>div button{background:#18212e}:root[data-theme=dark] .kanban-column{background:#121a25;border-color:#3a4658}:root[data-theme=dark] .kanban-column>header,:root[data-theme=dark] .kanban-card,:root[data-theme=dark] .workflow-column-list article{border-color:#3a4658}:root[data-theme=dark] .kanban-card footer{border-color:#354154}:root[data-theme=dark] .kanban-card>p,:root[data-theme=dark] .kanban-card footer{color:#aab4c2}:root[data-theme=dark] .kanban-empty{color:#8995a5;border-color:#3a4658}:root[data-theme=dark] .delete-column-button{color:#ff9ca5;background:#2a1a20;border-color:#6e3941}@media (max-width:980px){.panel-head{align-items:flex-start;height:auto;padding-top:12px;padding-bottom:12px}.panel-tools{flex-direction:column;align-items:flex-end}.workflow-layout{grid-template-columns:1fr}.workflow-form{border-left:0;border-top:1px solid var(--line);padding:15px 0 0}}@media (max-width:640px){.panel-tools{align-items:stretch;width:100%}.view-switch button{flex:1}.kanban-column{flex-basis:84vw}.workflow-form>div:not(.workflow-form-heading):not(.workflow-form-actions){grid-template-columns:1fr}}.dashboard-backdrop{padding:18px}.dashboard-modal{z-index:1;border:1px solid var(--line);background:var(--bg);border-radius:14px;width:min(1260px,100%);max-height:calc(100vh - 36px);position:relative;overflow:auto;box-shadow:0 28px 90px #0006}.dashboard-modal>header{z-index:2;border-bottom:1px solid var(--line);background:#fff;grid-template-columns:minmax(240px,1fr) auto auto;align-items:center;gap:22px;padding:20px 24px;display:grid;position:sticky;top:0}.dashboard-modal>header p{color:#8a8174;letter-spacing:.11em;margin:0 0 6px;font-size:12px;font-weight:800}.dashboard-modal>header h2{margin:0;font-size:22px}.dashboard-modal>header form{align-items:end;gap:9px;display:flex}.dashboard-modal>header form label{color:#736c62;gap:5px;font-size:12px;font-weight:700;display:grid}.dashboard-modal>header input{height:38px;color:var(--ink);background:#fff;border:1px solid #d8d3ca;border-radius:7px;padding:0 10px;font-size:13px}.dashboard-modal>header form button{background:var(--blue);color:#fff;border:0;border-radius:7px;height:38px;padding:0 15px;font-size:12px;font-weight:700}.dashboard-modal>header form button:disabled{opacity:.6}.dashboard-close{color:#8a8379;background:0 0;border:0;align-self:start;width:34px;height:34px;font-size:26px}.dashboard-content{gap:16px;padding:18px 20px 22px;transition:opacity .15s;display:grid}.dashboard-content.loading{opacity:.55;pointer-events:none}.dashboard-summary{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.dashboard-summary article,.dashboard-panel{border:1px solid var(--line);background:#fff;border-radius:10px;box-shadow:0 1px 2px #1a243308}.dashboard-summary article{gap:5px;min-height:118px;padding:17px;display:grid}.dashboard-summary span{color:#716b62;font-size:13px;font-weight:600}.dashboard-summary strong{font-size:30px;line-height:1}.dashboard-summary small{color:#8b8479;font-size:12px}.dashboard-grid{grid-template-columns:minmax(0,1.7fr) minmax(290px,.8fr);gap:16px;display:grid}.dashboard-panel{padding:18px}.dashboard-panel>header{justify-content:space-between;align-items:flex-start;margin-bottom:17px;display:flex}.dashboard-panel h3{margin:0;font-size:15px}.dashboard-panel header p{color:#817a70;margin:6px 0 0;font-size:12px}.daily-chart{border-bottom:1px solid #ded9d0;align-items:stretch;gap:3px;height:235px;padding:14px 4px 26px;display:flex}.daily-bar{flex:1;justify-content:center;align-items:flex-end;min-width:3px;display:flex;position:relative}.daily-bar>div{background:#f3a215;border-radius:4px 4px 1px 1px;width:min(17px,75%);min-height:2px;position:relative;overflow:hidden}.daily-bar>div span{background:#45a77e;position:absolute;inset:auto 0 0}.daily-bar small{white-space:nowrap;color:#8c857a;font-size:10px;position:absolute;top:calc(100% + 7px)}.category-panel>div{gap:15px;display:grid}.category-row{grid-template-columns:minmax(105px,1fr) minmax(80px,1.5fr) 28px;align-items:center;gap:9px;display:grid}.category-row>span{text-overflow:ellipsis;white-space:nowrap;color:#625c54;font-size:12px;overflow:hidden}.category-row>div,.operator-total>span{background:#eeeae3;border-radius:5px;height:7px;overflow:hidden}.category-row i,.operator-total i{border-radius:inherit;background:#f3a215;height:100%;display:block}.category-row>strong{text-align:right;font-size:12px}.operator-table{overflow:auto}.operator-table-head,.operator-table article{grid-template-columns:minmax(190px,1.5fr) minmax(120px,1fr) repeat(3,minmax(80px,.55fr));align-items:center;gap:12px;min-width:720px;display:grid}.operator-table-head{color:#8d867b;text-transform:uppercase;letter-spacing:.05em;padding:0 12px 9px;font-size:11px;font-weight:700}.operator-table article{border-top:1px solid #eeeae4;min-height:58px;padding:9px 12px}.operator-table article>div:first-child{align-items:center;gap:9px;min-width:0;display:flex}.operator-table article>div:first-child strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.operator-total{grid-template-columns:28px 1fr;align-items:center;gap:8px;display:grid}.operator-table article>strong{font-size:13px}.dashboard-state{color:#716a60;place-items:center;min-height:340px;font-size:14px;display:grid}.dashboard-state.error{color:#ba4249;gap:12px}.dashboard-state button{color:#a7333b;background:#fff;border:1px solid #e3b5b8;border-radius:7px;height:36px;padding:0 15px}.dashboard-empty{color:#8c857a;font-size:13px}:root[data-theme=dark] .dashboard-modal>header,:root[data-theme=dark] .dashboard-summary article,:root[data-theme=dark] .dashboard-panel{background:#18212e}:root[data-theme=dark] .dashboard-modal>header input{background:#111923;border-color:#3a4658}:root[data-theme=dark] .dashboard-modal>header p,:root[data-theme=dark] .dashboard-modal>header form label,:root[data-theme=dark] .dashboard-summary span,:root[data-theme=dark] .dashboard-summary small,:root[data-theme=dark] .dashboard-panel header p,:root[data-theme=dark] .category-row>span,:root[data-theme=dark] .operator-table-head{color:#aeb8c7}:root[data-theme=dark] .daily-chart,:root[data-theme=dark] .operator-table article{border-color:#344052}:root[data-theme=dark] .category-row>div,:root[data-theme=dark] .operator-total>span{background:#2a3545}@media (max-width:900px){.dashboard-modal>header{grid-template-columns:1fr auto}.dashboard-modal>header form{grid-area:2/1/auto/-1}.dashboard-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid{grid-template-columns:1fr}}@media (max-width:560px){.dashboard-backdrop{padding:0}.dashboard-modal{border:0;border-radius:0;height:100vh;max-height:100vh}.dashboard-modal>header{padding:16px}.dashboard-modal>header form{grid-template-columns:1fr 1fr;display:grid}.dashboard-modal>header form button{grid-column:1/-1}.dashboard-modal>header input{width:100%}.dashboard-content{padding:12px}.dashboard-summary{grid-template-columns:1fr 1fr;gap:8px}.dashboard-summary article{min-height:104px;padding:13px}.dashboard-summary strong{font-size:26px}.daily-chart{height:200px}.daily-bar small{display:none}}.customer-sync-button{border:1px solid var(--line);background:var(--bg);color:var(--ink);cursor:pointer;border-radius:9px;margin:0 0 14px;padding:10px 14px;font-weight:700}.customer-sync-button:disabled{opacity:.55;cursor:wait}.customer-option{align-items:flex-start;gap:9px;display:flex!important}.customer-option input{flex:none;height:17px;margin-top:2px;width:17px!important}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}.logout-button{color:#5e6878;background:#f2f4f8;border:0;border-radius:6px;padding:6px 9px;font-size:9px;font-weight:700}.logout-button:hover{background:#e7ebf2}.login-page,.auth-loading{background:radial-gradient(circle at 20% 10%, #fff0d6 0, transparent 38%), linear-gradient(145deg, #f8f6f1, var(--bg));place-items:center;min-height:100vh;padding:24px;display:grid}.login-card{border:1px solid var(--line);background:#fff;border-radius:4px;width:min(420px,100%);padding:32px;box-shadow:0 24px 70px #27344c18}.login-brand{color:#fff;background:linear-gradient(135deg,#191816,#0d0c0b);border-radius:4px 4px 0 0;align-items:center;gap:11px;margin:-32px -32px 30px;padding:20px 26px;display:flex;position:relative}.login-language{color:#fff;background:#ffffff12;border:1px solid #ffffff3a;border-radius:6px;margin-left:auto;padding:5px 8px;font-size:9px;font-weight:800}.login-language:hover{background:#ffffff20}.login-brand>div{flex-direction:column;display:flex}.login-brand strong{color:#d4d4d4;font-size:11px}.login-brand>div span{color:#f3a215;letter-spacing:.06em;margin-top:5px;font-size:9px}.login-heading p{color:var(--blue);letter-spacing:.12em;margin:0 0 8px;font-size:9px;font-weight:800}.login-heading h1{letter-spacing:-.03em;margin:0 0 8px;font-size:24px}.login-heading>span{color:var(--muted);margin-bottom:24px;font-size:11px;line-height:1.6;display:block}.login-card form{gap:15px;display:grid}.login-card label{color:#5f6979;gap:7px;font-size:10px;font-weight:700;display:grid}.login-card input{height:42px;color:var(--ink);background:#fff;border:1px solid #dce1e8;border-radius:7px;padding:0 12px}.login-card form .primary-button{width:100%;margin-top:4px}.login-card form .primary-button:disabled{opacity:.65;cursor:wait}.login-card>small{text-align:center;color:#9098a6;margin-top:20px;font-size:8px;line-height:1.5;display:block}.login-error{color:#bd4650;background:#fff0f0;border-radius:6px;margin:0;padding:9px 10px;font-size:10px}.auth-loading{color:#657082;align-content:center;gap:12px;font-size:11px}.auth-loading .brand-logo-mark{width:52px;height:52px;margin:auto}.auth-loading p{margin:0}.users-composer{width:min(680px,100%);max-height:calc(100vh - 40px);overflow:auto}.users-composer>div:first-child>div{display:block}.users-composer>div:first-child p{color:#6f7b8d;letter-spacing:.1em;margin:0 0 6px;font-size:8px;font-weight:800}.users-composer .user-list{gap:6px;max-height:190px;padding:2px;display:grid;overflow:auto}.user-row{grid-template-columns:1fr auto;gap:6px;display:grid}.user-select{text-align:left;background:#f9fafc;border:1px solid #e4e8ee;border-radius:7px;grid-template-columns:auto 1fr auto;align-items:center;gap:8px;width:100%;padding:9px;display:grid}.user-select:hover{background:#f3f6fd;border-color:#b9caf0}.user-select>span:nth-child(2){flex-direction:column;gap:3px;display:flex}.access-toggle{color:#b75159;background:#fff6f6;border:1px solid #efd6d8;border-radius:6px;padding:0 9px;font-size:8px;font-weight:700}.user-list strong{font-size:10px}.user-list small{color:#7c8696;font-size:8px}.user-list b{color:var(--blue);font-size:8px}.users-composer .user-form{border-top:1px solid var(--line);gap:12px;padding-top:15px;display:grid}.user-form>div{grid-template-columns:1fr 100px;gap:10px;display:grid}.user-form label small{color:#8a93a2;font-size:8px;font-weight:400}.user-form .primary-button{justify-self:end}.detail-actions{grid-template-columns:repeat(auto-fit,minmax(82px,1fr))}.detail-actions .take-ticket{color:#315fbd;background:#edf3ff;border-color:#d8e4ff}.detail-actions .resolve-ticket{color:#24835f;background:#edf8f3;border-color:#d7eee3}.detail-actions .archive-ticket{color:#a85424;background:#fff4ed;border-color:#f2d6c4}.detail-actions .restore-ticket{color:#315fbd;background:#edf3ff;border-color:#d8e4ff}.detail-actions button:disabled,.conversation-composer footer button:disabled{opacity:.48;cursor:not-allowed;box-shadow:none}.management-composer{width:min(640px,100%);max-height:calc(100vh - 40px);overflow:auto}.management-composer>div:first-child>div{display:block}.management-composer>div:first-child p{color:#6f7b8d;letter-spacing:.1em;margin:0 0 6px;font-size:8px;font-weight:800}.management-intro{color:#6f7989;margin:-3px 0 2px;font-size:10px;line-height:1.55}.automation-list{gap:7px;display:grid}.automation-list article{border:1px solid #e5e9ef;border-radius:8px;grid-template-columns:auto 1fr auto;align-items:center;gap:11px;padding:12px;display:grid}.automation-icon{color:#3769cd;background:#edf3ff;border-radius:8px;place-items:center;width:32px;height:32px;font-size:16px;display:grid}.automation-list strong{margin-bottom:4px;font-size:11px;display:block}.automation-list p{color:#778191;margin:0;font-size:9px;line-height:1.45}.automation-list b{white-space:nowrap;border-radius:12px;padding:5px 8px;font-size:8px}.automation-list b.ready{color:#267a5c;background:#e8f7f1}.automation-list b.waiting{color:#9a6a20;background:#fff5df}.integration-card{background:#fffaf0;border:1px solid #eadfca;border-radius:8px;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;padding:13px;display:grid}.integration-card.connected{background:#f1faf6;border-color:#d8ece3}.integration-dot{background:#d79a3d;border-radius:50%;width:9px;height:9px;box-shadow:0 0 0 4px #d79a3d1a}.integration-card.connected .integration-dot{background:#42aa7f;box-shadow:0 0 0 4px #42aa7f1a}.integration-card div{flex-direction:column;gap:3px;display:flex}.integration-card strong{font-size:11px}.integration-card small{color:#758091;font-size:9px}.integration-card a,.integration-card button{color:var(--blue);background:0 0;border:0;font-size:9px;font-weight:800;text-decoration:none}.settings-form{border-top:1px solid var(--line);gap:14px;padding-top:15px;display:grid}.settings-form label{color:#5f6979;gap:7px;font-size:10px;font-weight:700;display:grid}.settings-form input{width:100%;height:40px;color:var(--ink);border:1px solid #dce1e8;border-radius:7px;padding:0 11px}.settings-form small{color:#8992a1;font-size:8px;font-weight:400;line-height:1.5}.settings-form .primary-button{justify-self:end}.settings-readonly{color:#737e8e;margin:0;font-size:10px}.language-setting{color:#5f6979;background:#f9fafc;border:1px solid #e4e8ee;border-radius:8px;grid-template-columns:1fr 130px;align-items:center;gap:5px 12px;padding:12px;font-size:10px;font-weight:700;display:grid}.language-setting select{height:34px;color:var(--ink);background:#fff;border:1px solid #dce1e8;border-radius:6px;padding:0 8px}.language-setting small{color:#8992a1;grid-column:1/-1;font-size:8px;font-weight:400}.theme-setting{margin-top:-5px}.customers-composer{width:min(720px,100%);max-height:calc(100vh - 40px);overflow:auto}.customers-composer>div:first-child>div{display:block}.customers-composer>div:first-child p{color:#6f7b8d;letter-spacing:.1em;margin:0 0 6px;font-size:8px;font-weight:800}.customer-directory-tools{grid-template-columns:minmax(220px,1fr) minmax(190px,.65fr) auto;align-items:end;gap:10px;display:grid}.customer-directory-tools label{color:#657084;gap:5px;font-size:8px;font-weight:800;display:grid}.customer-directory-tools input,.customer-directory-tools select{width:100%;height:38px;color:var(--ink);background:#fff;border:1px solid #dce1e8;border-radius:7px;padding:0 10px;font-size:9px}.customer-directory-tools small{color:#7d8796;text-align:right;min-width:92px;padding-bottom:11px;font-size:8px}.customer-list{gap:6px;max-height:250px;padding:2px;display:grid;overflow:auto}.customer-list>button{text-align:left;background:#f9fafc;border:1px solid #e4e8ee;border-radius:8px;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;width:100%;padding:10px;display:grid}.customer-list>button:hover{background:#f3f6fd;border-color:#b9caf0}.customer-list>button>span:nth-child(2),.customer-list>button>span:last-child{flex-direction:column;gap:4px;display:flex}.customer-list>button>span:last-child{text-align:right}.customer-list strong{font-size:10px}.customer-list small{color:#7d8796;font-size:8px}.customer-list em{border-radius:999px;width:fit-content;padding:3px 7px;font-size:7px;font-style:normal;font-weight:800}.customer-verified{color:#18794e;background:#e7f7ee}.customer-pending{color:#9a6700;background:#fff4dc}.customer-list b{color:var(--blue);font-size:13px}.customer-empty{text-align:center;color:#7a8493;place-content:center;gap:5px;min-height:100px;display:grid}.customer-empty strong{font-size:11px}.customer-empty span{font-size:9px}.customer-merge{background:#f3f7ff;border:1px solid #cbdaf7;border-radius:8px;grid-template-columns:minmax(180px,1fr) minmax(210px,1fr) auto;align-items:center;gap:10px;padding:12px;display:grid}.customer-merge div{gap:4px;display:grid}.customer-merge strong{color:#315793;font-size:10px}.customer-merge p{color:#6f7b8d;margin:0;font-size:8px;line-height:1.45}.customer-merge select{min-width:0;height:38px;color:var(--ink);background:#fff;border:1px solid #cbd5e4;border-radius:7px;padding:0 9px;font-size:9px}.customer-merge button{background:var(--blue);color:#fff;cursor:pointer;border:0;border-radius:7px;height:38px;padding:0 13px;font-size:9px;font-weight:800}.customer-merge button:disabled{opacity:.5;cursor:not-allowed}.customer-form{border-top:1px solid var(--line);gap:11px;padding-top:15px;display:grid}.customer-form-heading{justify-content:space-between;align-items:center;display:flex}.customer-form-heading strong{font-size:11px}.customer-form-heading button{color:var(--blue);background:0 0;border:0;font-size:9px;font-weight:700}.customer-form label{color:#5f6979;gap:6px;font-size:10px;font-weight:700;display:grid}.customer-form input{height:40px;color:var(--ink);border:1px solid #dce1e8;border-radius:7px;padding:0 11px}.customer-form small{color:#8992a1;font-size:8px;font-weight:400}.customer-form .primary-button{justify-self:end}.quick-customer-composer>div:first-child>div{display:block}.quick-customer-composer>div:first-child p{color:#6f7b8d;letter-spacing:.1em;margin:0 0 6px;font-size:8px;font-weight:800}.quick-customer-note{color:#526a98;background:#f2f6ff;border:1px solid #d7e3fb;border-radius:7px;margin:0;padding:10px 11px;font-size:9px;line-height:1.5}.quick-customer-note.warning{color:#8b630c;background:#fff8e7;border-color:#f0dfad}.rule-note.manual-override{color:#9a6700;background:#fff8e7;border-color:#f0dfad}.rule-note.manual-override strong{color:#7d5700}.conversation-composer{grid-template-rows:auto minmax(180px,1fr) auto;width:min(820px,100%);max-height:calc(100vh - 40px);overflow:hidden}.conversation-heading>div{display:block}.conversation-heading p{color:#6f7b8d;letter-spacing:.1em;margin:0 0 6px;font-size:8px;font-weight:800}.conversation-heading h2{font-size:16px}.conversation-list{flex-direction:column;gap:12px;padding:4px 6px 4px 2px;display:flex;overflow:auto}.conversation-message{background:#f8f9fb;border:1px solid #e1e6ed;border-radius:10px;width:min(88%,650px);padding:14px}.conversation-message.outgoing{background:#eff4ff;border-color:#cfddfb;align-self:flex-end}.conversation-message header{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.conversation-message header div{flex-direction:column;gap:3px;display:flex}.conversation-message header strong{font-size:10px}.conversation-message header small,.conversation-message time{color:#7b8594;font-size:8px}.conversation-message h3{margin:12px 0 7px;font-size:11px}.conversation-message p{color:#4f5968;white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:10px;line-height:1.6}.message-attachments{border-top:1px solid #e1e6ee;gap:6px;margin-top:13px;padding-top:11px;display:grid}.message-attachments>strong{color:#657084;letter-spacing:.06em;text-transform:uppercase;font-size:8px}.message-attachments a{width:fit-content;max-width:100%;color:var(--ink);background:#fff;border:1px solid #d8e1ef;border-radius:7px;align-items:center;gap:9px;padding:8px 10px;text-decoration:none;display:flex}.message-attachments a:hover{background:#f3f7ff;border-color:#93addd}.message-attachments a>span:first-child{width:26px;height:26px;color:var(--blue);background:#eaf1ff;border-radius:6px;place-items:center;font-size:16px;display:grid}.message-attachments a>span:last-child{gap:2px;min-width:0;display:grid}.message-attachments b{text-overflow:ellipsis;white-space:nowrap;max-width:420px;font-size:9px;overflow:hidden}.message-attachments small{color:#7d8796;font-size:7px;font-weight:400}.conversation-state{text-align:center;color:#748092;place-content:center;gap:10px;min-height:180px;font-size:11px;display:grid}.conversation-state.error{color:#b3434b}.conversation-state button{color:var(--blue);background:0 0;border:0;font-weight:700}.conversation-composer footer{border-top:1px solid var(--line);justify-content:space-between;align-items:center;padding-top:12px;display:flex}.conversation-composer footer span{color:#7b8594;font-size:9px}.brand strong{white-space:nowrap;font-size:12px}.rule-note.monitoring-note{color:#24835f;background:#eef8f5;border-color:#cfe9df}.rule-note.monitoring-note strong{color:#176a4c}.sources-composer{width:min(980px,100%);max-height:calc(100vh - 32px);overflow:auto}.sources-composer>div:first-child>div{display:block}.sources-composer>div:first-child p{color:#6f7b8d;letter-spacing:.1em;margin:0 0 6px;font-size:8px;font-weight:800}.sources-summary{background:#f1faf6;border:1px solid #d8ece3;border-radius:8px;align-items:center;gap:10px;padding:11px 13px;display:flex}.sources-summary>span{color:#27906b;font-size:16px}.sources-summary p{color:#6b7787;margin:0;font-size:9px}.sources-summary strong{color:#266b53;margin-bottom:3px;font-size:10px;display:block}.sources-layout{grid-template-columns:minmax(260px,.8fr) minmax(360px,1.2fr);align-items:start;gap:16px;display:grid}.source-list{gap:7px;max-height:520px;display:grid;overflow:auto}.source-list>button{text-align:left;background:#fafbfc;border:1px solid #e2e7ed;border-radius:8px;grid-template-columns:auto 1fr auto;align-items:center;gap:9px;width:100%;padding:10px;display:grid}.source-list>button:hover{background:#f5f8ff;border-color:#b7c8ed}.source-list>button.disabled{opacity:.55}.source-action{border-radius:50%;place-items:center;width:27px;height:27px;font-size:10px;font-weight:800;display:grid}.source-action.monitor{color:#237c5c;background:#def3ea}.source-action.ignore{color:#a35a29;background:#fff0e5}.source-list>button>span:nth-child(2){flex-direction:column;gap:3px;min-width:0;display:flex}.source-list strong{font-size:10px}.source-list small{color:#7b8594;text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.source-list em{color:#496ba9;font-size:8px;font-style:normal}.source-list b{color:var(--blue);font-size:12px}.source-message-count{flex-direction:column;align-items:flex-end;gap:2px;display:flex}.source-message-count small{color:#8a93a2;font-size:7px}.source-form{border-left:1px solid var(--line);gap:10px;padding-left:16px;display:grid}.source-form-heading{justify-content:space-between;align-items:center;display:flex}.source-form-heading strong{font-size:11px}.sources-composer .source-form-heading button{color:var(--blue);box-shadow:none;background:0 0;border:0;height:auto;padding:0;font-size:9px;font-weight:800}.source-form-heading>span{align-items:center;gap:10px;display:flex}.source-history-backdrop{z-index:60}.source-history-composer{width:min(860px,100%)}.source-form>div:not(.source-form-heading){grid-template-columns:1fr 1fr;align-items:end;gap:9px;display:grid}.source-form label{color:#606b7a;gap:5px;font-size:9px;font-weight:700;display:grid}.source-form input,.source-form select{width:100%;height:36px;color:var(--ink);background:#fff;border:1px solid #dce1e8;border-radius:6px;padding:0 9px;font-size:10px}.source-form>small,.source-form label small{color:#8992a1;font-size:8px;font-weight:400}.source-form .source-active{border:1px solid #e1e6ec;border-radius:6px;flex-direction:row;grid-template-columns:auto 1fr;align-items:center;gap:7px;height:36px;padding:0 10px;display:flex}.source-form .source-active input{width:14px;height:14px}.sources-composer .source-form .source-save-button{background:var(--blue);color:#fff;border-radius:7px;justify-self:end;height:38px;padding:0 16px;font-size:12px;font-weight:700;box-shadow:0 4px 12px #3a6ee833}.sources-composer .source-form .source-save-button:hover{background:#2e61da}.source-save-feedback{border-radius:6px;margin:0;padding:8px 10px;font-size:9px;line-height:1.4}.source-save-feedback.success{color:#217653;background:#edf8f3;border:1px solid #cfe8db}.source-save-feedback.error{color:#b3434b;background:#fff1f2;border:1px solid #f1d1d4}@media (max-width:760px){.sources-layout{grid-template-columns:1fr}.source-form{border-left:0;border-top:1px solid var(--line);padding:14px 0 0}.source-form>div:not(.source-form-heading),.customer-directory-tools,.customer-merge{grid-template-columns:1fr}.customer-directory-tools small{text-align:left;padding:0}.customer-merge button{width:100%}}:root[data-theme=dark] .customer-directory-tools input,:root[data-theme=dark] .customer-directory-tools select{color:var(--ink);background:#121a25;border-color:#354154}:root[data-theme=dark] .customer-merge{background:#17243a;border-color:#30496f}:root[data-theme=dark] .customer-merge strong{color:#a9c1ee}:root[data-theme=dark] .customer-merge select,:root[data-theme=dark] .user-select,:root[data-theme=dark] .customer-list>button,:root[data-theme=dark] .source-list>button,:root[data-theme=dark] .language-setting,:root[data-theme=dark] .automation-list article{color:var(--ink);background:#121a25;border-color:#354154}:root[data-theme=dark] .user-select:hover,:root[data-theme=dark] .customer-list>button:hover,:root[data-theme=dark] .source-list>button:hover{background:#1d2938;border-color:#4b6285}:root[data-theme=dark] .integration-card{background:#2a2418;border-color:#5c4b2c}:root[data-theme=dark] .integration-card.connected,:root[data-theme=dark] .sources-summary{background:#14271f;border-color:#285141}:root[data-theme=dark] .quick-customer-note{color:#a9c1ee;background:#17243a;border-color:#30496f}:root[data-theme=dark] .quick-customer-note.warning,:root[data-theme=dark] .rule-note.manual-override{color:#e0bd70;background:#2a2417;border-color:#5d4b27}:root[data-theme=dark] .rule-note.monitoring-note{background:#14271f;border-color:#285141}:root[data-theme=dark] .source-form{border-color:var(--line)}:root[data-theme=dark] .message-attachments{border-color:#354154}:root[data-theme=dark] .message-attachments a{background:#111923;border-color:#3a4658}:root[data-theme=dark] .message-attachments a:hover{background:#202c3d;border-color:#60769a}:root[data-theme=dark] .login-page,:root[data-theme=dark] .auth-loading{background:radial-gradient(circle at 20% 10%,#17243a 0,transparent 38%),var(--bg)}